Privacy Policy
This Privacy Policy describes how ESPRESSO PRINTS. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ESPRESSO PRINTS. (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
HOW WE COLLECT YOUR PERSONAL INFORMATION
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
INFORMATION WE COLLECT DIRECTLY FROM YOU
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
INFORMATION WE COLLECT THROUGH COOKIES
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
INFORMATION WE OBTAIN FROM THIRD PARTIES
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as Shopify, payment processors, and marketing/advertising partners. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
HOW WE USE YOUR PERSONAL INFORMATION
- Providing Products and Services: to process payments, fulfill orders, manage your account, arrange shipping, handle returns, and enable reviews.
- Marketing and Advertising: to send promotional messages and show you relevant ads.
- Security and Fraud Prevention: to detect, investigate or take action against fraudulent or malicious activity.
- Communication: to provide customer support and improve our Services.
COOKIES
Like many websites, we use Cookies on our Site. For details, see https://www.shopify.com/legal/cookies. Cookies help us remember preferences, run analytics, and improve Services. Most browsers accept Cookies by default but you may block them—please note this may affect site functionality.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information to vendors, business partners, affiliates, or as legally required. Examples include payment processors, fulfillment partners, marketing partners, or during business transactions like mergers. We do not sell your information.
USER GENERATED CONTENT
If you post reviews or other content, it will be public and accessible by anyone. We are not responsible for how others use this information.
THIRD PARTY WEBSITES AND LINKS
Our Site may link to third-party websites. Please review their policies as we are not responsible for their practices.
CHILDREN'S DATA
We do not knowingly collect data from children under 16. If a child has provided us information, parents may contact us to have it deleted.
SECURITY AND RETENTION
We take reasonable measures to protect your information, but cannot guarantee perfect security. Retention depends on account needs, legal obligations, or disputes.
YOUR RIGHTS
Depending on your location, you may have rights to access, delete, correct, or transfer your personal data, restrict processing, withdraw consent, or manage communication preferences. Contact us to exercise these rights.
COMPLAINTS
If you are unhappy with how we handle your data, please contact us. You may also contact your local data protection authority.
INTERNATIONAL USERS
Your data may be transferred outside your country, including to the United States, under approved safeguards such as Standard Contractual Clauses.
CONTACT
If you have questions about our privacy practices, or wish to exercise your rights, please contact us via our Contact Us page.